Shop policies
My work is available for purchase in a variety of print size, but if you have a special print size and/or finish need please do not hesitate to ask.
Payments
I accept PayPal and can accept all major credit cards via PayPal. Orders will not be processed until full payment is confirmed.
Shipping
FOR PRINTS, T-SHIRTS and MUGS (Available to United States and International Customers):
The print, t-shirt or mug you order is made to order. When you order any item that from me, I have it printed at a professional lab. The lab will then ship your prints to you within 5 business days.
Prints are packaged to avoid any damage in transit. Usually prints will be flat-packed (not rolled) and shipped in a rigid box with material to protect the finished print. Some larger prints will be shipped in a rigid mailing tube with material to protect the finished print. T-shirts and mugs are packaged to ensure their safe delivery.
Shipping duration runs about 3 to 5 business days in the US, and varies depending on the country when sent internationally. International shipping can take 10 to 15 business days.
If 2nd day or overnight shipping is offered and selected, please note that it still can take the lab up to 3 to 5 days to print your order. Simply put, selecting a faster shipping method does not get the order printed faster but just makes the travel/shipping time shorter.
Lost and/or Damaged Goods
Please allow up to four weeks for lost items to be delivered. If after four weeks the item has not been delivered, I will make arrangements to send a replacement to you.
If any item arrives damaged, simply return the item to me in the condition it was received and I will arrange for a replacement at no cost to you.
Note to international customers:
I do not collect any customs when sending our packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country’s tax regulations. I have no way of calculating how much these fees would be, should they occur, and I will not responsible for those charges. For additional information refer to your local customs agency. Returns will not be accepted due to customs fees.
Refunds and Exchanges
It is my priority to provide you, the customer, with a satisfying shopping experience and a high quality product. If for some reason you are not completely satisfied with the quality of final item that you receive, please contact me within 3 days of receipt and I will be happy to offer an exchange for an item of the same value, on the condition that you return the item(s) in the same condition they were sent in and pay the return shipping costs. Items like prints and t-shirts can’t be exchanged for different sizes or colors. I might charge a shipping fee for certain print sizes when sending a new replacement print.
Because the prints, t-shirt and mugs are made expressly for you, I can’t accept returns or offer refunds.
Furthermore, once you have been notified that your order is being printed I can’t cancel your order.
Custom orders are not refundable.
Additional policies
Custom orders on any of my images are available. Please contact me for further information.
All prints are unmatted and unframed and do not include a frame. Some of the prints with frames are just for illustration purposes only.
The purchase of images/artwork does not transfer rights for reproduction or resale. All images are the property of Bahman Eslamboly. I retain the copyright to all my original photos, photo print work, derivative work and patent prints. My photos and artwork may not be reproduced in any manner without my permission. Use of these images without my written consent is a violation of copyright law. Reproducing or reselling them in any way is a violation of copyright law. ©Bahman Eslamboly